Saturday, May 13, 2006

My Visit to Shankar Netralaya!

Well, its time to pay visit to the Sankara Netralaya in Chennai, one of the most renowned eye hospitals of India. I was always little lazy to venture for LASIK, willing to make do with spectacles to correct my shortsight. The hospital is really process oriented, and yes one needs to dedicate atleast half a day with an appointment to complete the check up and I went there consecutively for three days to confirm whether my eyes are suitable for LASIK or not!

Getting an appointment at Sankara Netralaya is itself a task. In case you are wondering, you can get an appointment through Telephone, Internet or in person. If you want to get the same day appointment, well dress up and join the queue at morning 5.30 AM to collect a token against cancellation for the appointment. And, do remember that Sundays are strictly for emergencies. Also, a patient can only take a single attendant/friend/family member along with him. Looking at the crowd waiting at the main block, I can only understand the reason behind the same.

After taking the same day appointment, I reported at the reception desk at 8:15 AM and commenced on a long wait for the secretary to call me for the 8:30 AM appointment. Well, finally she took mercy on me and I get to meet the optometrist by 11:00 AM and the doctor by 12:00 PM only to hear that I need to go to the specialist for which I need to take another appointment! Lol!!! I was completely unaware of what's happening with me and what are they trying to test apart from the haziness due to the dilation of eyes!

Gamely, I requested for the specialist appointment and luckily got it for the very next day again at 8:00 AM! So again my long wait commences for the specialist! Well, this time, I went through a battery of corneal thickness check and other check up (I lost the sequence) and finally get to meet the doctor. What I liked most is the nonmercenary approach and the safety first attitude of the doctor. He didn't really advice me to head for LASIK. So, a little lately I decided that being lazy is the best and I cant take this waiting for cosmetic purpose.

Sankara Netralaya offers the best of eye care for sure. Yet, they can concentrate more on the communication to the patient so that he may not feel lost in the process. I am really impressed by the crowd management and the organization. Being an impatient self, my only complaint is the long waiting hours! Sure knock the door of Shankar Netralaya for the best of eye care for complicated issues and expert opinion but you can make do with your family doctor for minor ailments!

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